In other cases, you will be responsible for paying for your own shipping costs for returning your item. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
#Fresh hesperides gift set how to#
We will respond quickly with instructions for how to return items from your order. If you need to return an item, please Contact Us with your order number and details about the product you would like to return.
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This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Item(s) returned to us that were not a result of our error.Item(s) returned to us due to an invalid or incomplete address.If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping: Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees. Returns that arrived on time and were as described are subject to a restocking fee.
#Fresh hesperides gift set full#
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject.
![fresh hesperides gift set fresh hesperides gift set](https://i.pinimg.com/originals/e1/ca/ba/e1cabaf1b24a6cc57def0683ab73fb0e.png)
Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. You may return most new, unopened items within 30 days of delivery for a full refund.
![fresh hesperides gift set fresh hesperides gift set](https://images.neimanmarcus.com/ca/3/product_assets/C/0/9/G/R/NMC09GR_mz.jpg)
If you have any questions regarding shipping or want to know about the status of an order, email us & Refunds Shipments of live animals and plants should not be left unattended. You should be present at the shipping address to receive your package. The tracking information will be sent to your email address when your order gets shipped. If your order comes in after 5:00 PM it’ll be processed the next business day. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Pacific Time Zone). Our products are shipped via USPS/UPS/FedEx within 1-2 business days. If you have any questions regarding placing an order or want to know about the status of an order, email us at ship only within the continental United States. We accept PayPal and these credit cards: Visa, MasterCard, Discover, and American Express. The easiest way to place and pay for an order is to use our shopping cart.